Help Articles

A collection of operator guidance articles from our blog.

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Check the FAQs

Please first take a look at the FAQs on this page, or use the search form above. We have answered many common questions on those pages.

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Watch the Videos

We have created helpful training videos that can answer many questions about using Aloft.

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Getting Started on Air Control for Individual Pilots

Aloft Air Control for Individual Pilots FAQs

Read frequently asked questions about Aloft Air Control for Individual Pilots.

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Aloft Air Control Quick Start Guide

Download a .pdf of the Air Control Quick Start Guide for Individual Pilots below.

Download the Air Control Quick Start Guide

Air Control FAQs

Setup

For help with installing and setting up your Aloft account.

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Planning

Further details on different aspects of mission planning.

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Pre-flight

Relating to the workflow prior to launching an aircraft.

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In-Flight

Flying with Aloft and general Flight Deck questions.

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Post-Flight

FAQs on flight logs, media, maintenance, and actions after the flight.

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Review

Accessing flight logs, data, and reports.

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Geo Portal FAQs

Aloft Geo Portal FAQs

Read frequently asked questions about Aloft Geo Portal.

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Aloft Geo Portal User Guide

Download a .pdf of the full Aloft Geo Portal User Guide.

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Need support?

If you can’t find your answer here or you’d like to suggest a feature, please fill this form or email us at support@aloft.ai. Please include a description of your issue or question and what type of device you have (iPad or iPhone). That will allow us to tailor our response.

If you are unable to send emails to us, please use this contact form.

We monitor our email from 9:00 am to 5:00 pm US Central timezone (1000 to 0100 UTC), 7 days a week, but feel free to contact us at any time and we’ll get back to you!

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