Crew Resource Management (CRM)

Crew Resource Management, also known as CRM is a training methodology that focuses on interpersonal communication, leadership, and decision making. The term was created in 1979 by a NASA psychologist and the methodology is often practiced in situations where human decision making can have catastrophic consequences. More specifically, CRM focuses on democratizing the flight deck such that if the first officer were to see the captain making a mistake, they would speak up.